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Resume

Career

Headshot of Isaac Wyatt
From hypergrowth startups to mega corps, I've solved scale and growth challenges for some of the most recognizable companies in the world. I focus in helping B2B tech companies with GoToMarket challenges by de- and re- constructing the Customer Journey and the business workflows that support it.

GoogleLogo.png|73 HashiCorp_Logo_no_text.png|73 laserlikelogo.jpg|73 newreliclogo.png|73 doubleloop.jpg|73 CMD logo.jpg|73 bluejeansnetworklogo.jpg|73 citrixlogo.jpg|73 prudentiallogo.png|73


Timeline

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    axisFormat %Y
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	Section Advisor & Consultant
	    Clients (NDA):a9, 2018-07-01, 2024-12-12
	    LaserLike :a11, 2015-05-01, 2020-05-20
	    Double Loop :a12, 2018-01-01, 2024-12-12
	Section Google
	    Strategy & Opertions Manager :a10, 2019-06-01, 2022-04-22
    Section HashiCorp
	    Sr. Director, GoToMarket Strategy & Operations :a8, 2016-10-01, 2018-07-01
    Section New Relic
	    Director, Marketing Operations :a7, 2014-01-01, 2016-10-01
    Section CMD
	    Sr. Analyst :a6, 2013-04-01, 2013-12-31
    Section Blue Jeans Network
	    Manager, Marketing Operations :a3, 2012-04-01, 2013-04-01
	Section Citrix
	    Lead Marketing Database Analyst :b1, 2006-09-01, 2012-03-01
    Section Prudential
	    Marketing Coordinator      :a1, 2004-11-01, 2006-01-01
    Section 🎓 Michigan State University
	    MBA                        :a2, 2009-04-01, 720d
	 Section 🎓 Siena Heights University
	    BBA    :a0, 2002-01-01, 42M
    Section 🛫 Federal Aviation Administration
	    Private Pilot, SEL, IR, HP :a13, 2019-09-01, 2024-12-31

Work History

headshot of Isaac Wyatt
Sole Proprietor
07/2018 - Present
Advisor & Consultant Helping clients build, scale, and support a world class Revenue Operations function
- Closed six figures of annualized contract value in first month
- Successfully helped close ~$1M pre-seed round for client
GoogleLogo.png|73
Google
06/2019 - 04/2022
Strategy & Operations Manager Product Manage internal CRM accounts for over 10,000 users
- Drove GoToMarket (GTM) productivity increases for >8,000 FTEs
- Increased customer satisfaction 17.3% in single quarter
- Developed Customer Satisfaction dashboards for KPI/OKR tracking
- Reduced >$50M in Opex by launching, improving, and removing internal tools
- Helped facilitate multi-day strategy summit for 2020/2021
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HashiCorp
10/2016 - 07/2018
Sr. Director, GoToMarket Strategy & Operations Build out initial Sales-, Marketing-, and Customer Success- Ops aka “RevOps”
- Built and presented weekly executive revenue model dashboards
- Built GTM marketing & sales plans, forecasts, campaign KPIs, etc
- Implemented GTM reporting tech stack (Redshift, Looker, etc.)
- Used machine learning to help set/optimize sales targets
- Created and aligned customer journey across marketing and sales
- Executed marketing tactics to help drive 3x leads and 15x bookings
- Hired, led, and developed GoToMarket Strategy & Ops team
- Contributed in scaling HashiCorp from <$1M to >$80M ARR
- Consolidated, procured, and managed 24 technology vendors
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New Relic
01/2014 - 10/2016
Director, Marketing Strategy & Operations Systems, Analytics, Marketing Resource Strategy, Automation, Enablement
- Led cross functional initiative to define and optimize sales funnel
- Launched GoToMarket tiger team of data analysts and operations
- Added >$500,000 to pipeline in a quarter using lead scoring model
- Hired 9 person team of analytics, operations, and enablement
- Built marketing automation integration to New Relic application
- Led Sales & Marketing alignment projects
- Developed and executed marketing tech strategy
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Creative Media Development
04/2013 - 12/2013
Sr. Analyst Project Management, Data Analysis, Client Management
- Managed six figure client projects to deliver analytics dashboards
- Identified optimization opportunities for clients to grow accounts
- Led the education and adoption of marketing automation
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Blue Jeans Network
04/2012 - 04/2013
Manager, Marketing Operations Marketing & Sales Operations, Automation, Analytics, CRM Admin
- Prepared and presented weekly GTM plan/status reports to C-suite
- Implemented predictive lead scoring program
- Built tiger-team of marketing, sales, and customer success ops
- Built analytics database ETL integration with Salesforce
- Implemented automated process to clean and normalize bad data
- Implemented email content strategy and drip campaigns
- Increased volume of marketing delivered leads with drip campaigns
- Increased sales efficiency by automating data processes
- Increased sales conversions by providing timely, relevant lead data
- Built advanced marketing and sales funnel conversion reporting
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Citrix Systems
09/2006 - 03/2012
Lead Marketing Database Analyst Salesforce Admin, Analysis, Marketing Automation, Project Management
- Created customer scoring model to identify best campaign targets
- Create and deployed lead scoring model to accelerate sales
- Drove efficiency through creation of media spend forecast model
- Designed and implemented marketing database quality KPIs
- Programmed C# desktop applications to manage data integrity
- Early adopter and admin of Salesforce and Marketing Automation
- Managed list-build campaign generating sales pipeline increase
- Designed customer-marketing operations and lifecycle process
- Implemented automated email suppression file management
- Increased data integrity by creating automated software solutions
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Prudential Properties
10/2004 - 01/2006
Marketing Coordinator Print Advertising, Direct Mail, Website
- Created print advertising for real estate in local newspaper
- Built direct-mail campaigns for team of 30 real estate agents
- Coordinated monthly events with lenders, Realtors, home owners
- Built database of properties and advertising activity

Education

Michigan State University
Michigan State University
08/2009 - 03/2011
Master's Business Administration (MBA) - Additional studies in corporate strategy, statistics, game theory
- Applied winning quantitative trading techniques to stock portfolio
- Summer residency in Brazil, working with Petrobras & Azul Airlines
- Team awarded best of show in tradeshow exercise
Siena Heights University
Siena Heights University
08/2003 - 08/2005
Bachelor's of Business Administration (BBA) - Specialized in management & marketing - Graduated early by testing out of a semester of classes - Additional Studies at Kellogg Community College

Additional Qualifications & Interests

Former advisor for Menlo Park Complete Streets commission, public speaker, tech industry advocate, hobbyist programmer (SQL, C#, R, Python, Rust), co-founder and writer for video game blog from 2008-2014 with one million+ annual visits, mountaineer with several notable summits including Mt.Whitney, cross-country motorcyclist with zero accidents and 50k+ miles, and FAA certified aircraft pilot with advanced ratings.